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04 / Full-stack · Public sector

Government E-Service Platforms

Government services people can use online instead of waiting in line.

Several government service platforms with Laravel backends and Next.js and TypeScript frontends. Redux Toolkit and Redux Saga handle the long, multi-step application forms.

Stack
Next.js · TypeScript · Redux Toolkit · Redux Saga · Laravel
users per platform
10k+
users per platform
users at the same time
50k
users at the same time
service delivery
+20%
service delivery
user engagement
+25%
user engagement

The problem

People had to go in person for routine government services, and the steps behind them (applications, approvals, document checks) were slow.

What I built

  1. 01Next.js and TypeScript frontends, using Redux Toolkit for state and Redux Saga for the multi-step application flows.
  2. 02Laravel backends built to stay secure and handle a lot of traffic.
  3. 03Simple, responsive pages for a general public audience.

The result

Each platform serves more than 10,000 users and handles up to 50,000 at the same time. Service delivery went up 20% and engagement went up 25%.